From: route@monster.com
Sent: Friday, September 30, 2016 12:48 PM
To: hg@apeironinc.com
Subject: Please review this candidate for: CCVP SIP Cloud
This resume has been forwarded to
you at the request of Monster User xapeix03
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Devendra Singh Lalji
, 265 East 66 St Apt 18F § New
York, NY 10065 ( 646.669.2711 * Devendra.lalji@us-resources.com Senior
Operations Architect Analytical and
Exceptional Operational Team Leader, proactive and performance-driven
professional with 19 years of extensive experience in providing solutions,
advice and telecommunication consultancies as well as implementing, deploying
and administering UC/VOIP projects. I have proven expertise in recommending
the best UC/VOIP technology to businesses and meeting their company goals and
objectives. Demonstrated broad knowledge of multiple software and
instructional media technology applications, database systems and sources,
and equipment types. o
Profound knowledge in various
telecommunications infrastructure, software and equipment such as Nortel PBX,
T1 and PRI installs, SIP Circuits, cabling design, Cisco Unified Call
Manager, Cisco Unity, Cisco Voice gateways, Speech connect, CUPM, Audio Code
gateways ,Microsoft Lync enterprise voice 2013. o
Exceptional ability to apply
consultative skills in assessing user needs and providing appropriate
support. o
Impeccable aptitude to interact
and work with different vendors and establish unity and harmony. o Strong interpersonal and communication skills in working
with users to interpret needs and provide appropriate solutions and build UC
Road Maps.
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Professional Experience |
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Provided
technical leadership on small and large projects regarding telecom and UC
infrastructure.
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Performed
a variety of specialized and technical duties in maintaining companies’
telecommunication\UC systems as well as overseeing installation in accordance
with industry standards.
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Administered
the establishment of new offices in more than 25 different locations globally
and grew customer volume from 5000 to 60,000 users.
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Owned
and ran a cabling company, as well as designed, installed and managed
telecom/Cisco VOIP networks.
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Executed
system administration/Design of Nortel PBX, Cisco Unified Call Manager and
Lync enterprise Voice 2013.
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Offered
user support for all system users and provided information to users regarding
capabilities of VOIP systems; analyzed business needs and recommended
solutions.
q
Interfaced
with vendors and carriers for installations to ensure problem resolution and
optimal system performance.
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Designed
and developed CCM/CUCM and Unity Voice mail for new companies through
evaluating, recommending and implementing installations of telecommunication
systems and services.
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Designed
and developed Lync 2013 Voice service for new and existing offices through
evaluating, recommending and implementation
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Maintained
technical documentation and standard operating procedures.
q
Provided
technical advice and expertise in the evaluation, purchase, upgrading and
maintenance of software resources including researching available products
and systems, and recommended alternatives to meet identified needs.
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Work History |
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Senior Operations
Architect, Publicis
Groupe . Re-sources . New York
2012-Present
Senior VOIP
Engineer, Grey Global, New
York
2010-2012
Senior VOIP
Engineer/Consultant,
The Bennet Group § New York, NY1997-2010
President/ CEO/
Owner,
DSCL § Queens, NY1998-2008
Tech 2, Nortel Networks § New York, NY 1995-1997
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Education |
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Bachelor of Arts in
Telecommunication Engineering; Minor in Electrical Engineering
New York City
Technical College § New York, NY:
1990-1994
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Training |
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Lync Enterprise
Voice, Cisco Gateways, AudioCode, Cisco UC, Meridian Option 11-80 Training,
PRI’s, SIP Trunks
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Languages: |
Languages |
Proficiency Level |
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English |
Fluent |
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